Amazon’s Fire tablet is the market leader with the best in class services and performance. The device is capable of providing the perfect entertainment at reasonable prices. The company is also providing top class support services for their clients in order to ensure proper convenience to their valuable customers.
Some people often face an issue with their Kindle Fire device in which they are unable to play Amazon video on the device. This can be due to some small issue which can be resolved at your own. Though, Kindle Support is available for every problem. You just need to get in contact with the service providers. Here are some of the most helpful tips which might work in your case:
Restarting your Kindle device:
This is probably the best solution for resolving the issue which prevents your device to play Amazon videos. You just need to reboot the device using the power on button. Make sure that you have closed all the other applications before restarting, as this rebooting may delete any unsaved work or any other application’s temporary data. Once you restart the device you can confirm the resolution of the issue by playing the video. If you still face such issue, it is advised you must contact the customer care services at www kindle com support. By visiting this website, you will have an option to contact with the customer care representative. You can opt to get support through a chat session or by simply calling on the helpline number to get instant assistance on a phone call.
Check for the available update for your device:
The issue can also be due to an outdated operating system. You must check your device’s current operating system. If your system is not up to date, try to install the necessary updates. This will take a short time to check for the updates. For checking the updates, you must swipe towards down from the top screen and then click on settings. After that, click on Device Options, and then tap on System Updates. Here you can see the available updates for your system or whether your system is up to date or not. For more information you can refer to guidelines which are provided by the company’s service representative. Kindle Help is available in case you face any sort of issues in updating the device as many of the customers find it difficult for them.
Clearing the application data:
This trick can be very helpful in resolving the issue as there can be some problems while the application data is not cleared. You must ensure that you have no previous application data of any application installed in your tablet. This can be done by simply going in settings and then tapping on applications. Here you will find all your applications installed on the device. Click on every application one by one and clear their data. This will surely resolve the issue and now you will be able to play your Amazon videos. For detailed information regarding this, get in touch with the technical team of Amazon by visiting their support website at Kindle Com Support.
How to get in touch with the customer care executives:
If you face some issues regarding any of the tasks, you can simply contact the customer care executives by visiting their website and searching for Kindle Fire Support. You can get an instant support either from a chat session or through a call. For getting instant support on the phone call you just need to make a call on the toll free number provided by the company. They will leave no stone unturned in satisfying you.